Firestone Complete Auto Care

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MK
4 Star
I have ALWAYS received outstanding service here. The store maintained constant email updates with me in reference to my vehicles status, additionally they provided any and all documentation to me via my email. I have a lifetime alignment on my truck with Firestone and this establishment always delivers an outstanding outcome. UNFORTUNATELY: Once Again, even after clearly and repeatedly requesting that my seat not be adjusted or at least returned to it's original position, I entered the truck with great difficulty racking my knees into the dash only to find the seat left in a position contrary to how I left it when l dropped it off. It's a respect issue. Is it really that hard to return a vehicle the same way you found it? This seems to be a constant apparently never ending failure to respect my clearly directed wishes.
Monday 7th October 2024

Branson Gammon
1 Star
Not a good experience with Firestone… I called in asking about tires that are carried on the website and the guy Don proceeded to tell me he would charge me double for the tires and freight charges… and when I asked for a price he sounded like he really didn’t want to give me a price… not really a good place for business I guess. Discount tire here we come!
Wednesday 8th January 2025

Brian M
1 Star
Crooks! They charged me $20 to fix my flat tire but didn't fix it at all. I even looked at the puncture mark on my tire and THEY DIDNT EVEN PATCH IT; all they did was fill it up with air and have me pick up the car. So just $20 to put air in my tires and not even fix my tire. What a con! Don't go here! This is a picture of the next day. Right back to same problem with 20$ less in bank account. Turns out it was unfixable and needed new tire. But had to find out from an HONEST company afterwards, who didnt just want money for NO LOOK AND NO INVESTIGATION
Friday 27th September 2024

Suchithranga Perera
1 Star
I had my car towed 10 miles to this location because it used to be my go-to place for service and repairs. They quoted me $1,200 to replace the brake discs, rotors, and calipers. Before authorizing the work, I decided to call Brake Masters, and they quoted me only $700 for the same service—with a lifetime warranty!
Saturday 23rd November 2024

Pancho Rico
5 Star
First time ever coming to Firestone. I’ve always been a discount tire customer but, I had an emergency tire replacement and the employee Don, jack took care of me the last 30 minutes and willing to stay to do it. I cannot thank them enough for their service and greatly appreciate them and their effort. Definitely 5 stars and will I will definitely be coming to this place from now on. -Trent
Sunday 15th September 2024