Firestone Complete Auto Care

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Rebekah Crosby
5 Star
I have the alignment for life. I scheduled an appointment with Mike over the phone a week prior for 10 a.m., and I live over an hour away. I arrived 40 minutes early, and they took my car in right away and they were thorough. They had my car inspected and aligned BEFORE my appointment time. Mike was the only person at the front (they had a meeting for all the front office employees) and he handled the chaos with grace. He made sure everyone was greeted and seen and also provided excellent customer service to myself and individuals on the phone. Mike didn't try and up sell me on services, and made me feel at ease being a female alone that could be pressured to do something unnecessary. I highly recommend this location and Mike deserves a raise for excellent and swift service!
Wednesday 10th July 2024

Scott Johnson
5 Star
Everyone I interacted with was great. Both on the phone and in person. Service was completed in a timely manner. Charges at the end matched the quoted charges. A convenient location. We have taken multiple vehicles here and service has always been good. In fact, we have taken vehicles that another shop could not fix and they diagnosed and repaired in a day. Would highly recommend.
Friday 24th May 2024

Wyatt White
5 Star
I brought in my wife’s car for service Saturday 7/20 and had Mike do a inspection on the car after the inspection he called and told me what it needed I approved everything and they car performed and rode 100 times better after pick up, I was so impressed with Mike and his crew that I brought my vehicle in the next day for a complete service and was amazed on how much better my car performed also. He completed both cars the same day they where dropped off and had great customer service, thank you
Monday 22nd July 2024

Albert Nassi
5 Star
Stopped here when our ac stopped working on the way back to Austin, TX!! The tech Mike was extremely helpful and told me straight out that it was just the connector that was loose. So honest and great customer service, I really appreciated the speedy service too.
Sunday 21st July 2024

Tia Tonti
5 Star
Car maintenance is costly and a pain in the you know what BUT the team here makes it a little more bearable. Great customer service. Skillful service technicians. They really do go out of their way to make sure you, and your vehicle, are taken care of.
Tuesday 13th August 2024