Aaron's Affordable Auto Repair

Allie Ashman
1 Star
Aaron's Affordable Auto initially seemed like a great place. From the start, they were responsive, attentive, and were timely. I got into a minor car accident (or so I thought it was minor), and I needed some body work done on my car. From the jump, they were able to give me a good quote and work with me. I gave them my car and then I received THE CALL. They had broken my car key. Mind you, I had never had any previous problems with my key before now, but the metal part had completed been split from the handle. They told me there were able to fix it but this was A LIE. I went and picked up my car all to find my key in disrepair. They tried to weld it back together but frankly they did a piss poor job. The metal on my key was bent (to the point where I could not push it back into the handle) and the plastic portion was a complete mess. It was completed cut and scuffed up from where they were trying to do the work. I told them I was not happy with their "fix" of my key because it was nowhere near the state in which I had left it with them. One of the staff members even told me that it would "likely break again" and they expected me to be fine with this. Instead of working with me, they have dragged their feet, ignored my phone calls (I have a area code different from Tucson's so I think they were able to recognize it), and made my life difficult. They stated they "weren't going to pay $400 to replace a key that was shakey from when I got it." I am not sure what that statement meant, because like I said previously, I had never had any other problems with my key. They simply did not want to pay for a brand new replacement key. I had even gone in 2 weeks after, because they had not followed up at all like how they said they would, and told them that I do not need a brand new dealership-made key, I would simply like a replacement key that is in the same condition as my original key I left them with. I was met with attitude FROM THE OWNER OF THE SHOP and complete disregard for my property. This has been ongoing for about 3 or more weeks now and still no information about a key. The owner has said he would get back to me after he "did his research" but I doubt he will. I will update if I do ever hear back from them, but I doubt it. UPDATE: Basically 3 months later I was able to get the key “replaced”. However they bought an aftermarket key that was not comparable to the quality of my original key….All for that key to fall apart, and I had problems with the programming of it too. UPDATE 2: A week or so after receiving the “new key” and it broke, we came to an agreement with the shop owner to split the cost of a brand new dealership key. After all of this, I am happy that after 3-4 months I have a functioning key, but I am most happy to just be done with them. PS. I hope y’all see the sass laced in the owner’s reply beneath. Firstly, my car is a 2008, in tip top shape (Volvo’s are good for that I guess). I didn’t mention my car year and make, but I guess they wanted to out me in that way for having an “old” car. Also, they still made me split the cost 40-60 with them for the new dealership key. So they really didn’t fully pay for it, but hey! Like I said, glad to be done with them. -22/10 would recommend
Tuesday 13th February 2024

Shane Knigge
5 Star
The owner of the company talks with the customers personally to find out the best way to diagnose the vehicle. The do their best to get you in and out. Their prices are very reasonable and hard to beat.
Wednesday 19th June 2024

Samuel Liddicott
5 Star
Very happy with the paint work done here. Work was done to the said schedule, and looks great. The new paint blends seamlessly into the old paint. They were able to fit us in within a week and I have nothing bad to say about my experience here. The staff are very friendly.
Friday 14th June 2024

Lydia Bemis
5 Star
We have been taking our vehicles to Aaron's Affordable Auto for over 15 years. We consistently receive friendly, honest, and reliable service. We recommend his affordable service to everyone!
Saturday 24th August 2024

Mark Irons
1 Star
Had a timing belt done by him. Long story short. I would not recommend him for timing belt Job. horrible job .been a nightmare dealing with him After 6 times in shop he kept denying it the timing belt job 1500 he did. Had to take to another shop Which cost me 300 to fix his problem. Please be careful at arons shop He will lie right in front of your face.
Wednesday 4th September 2024